The Netgear Nighthawk app has made it easy for users to manage their wireless routers just by a single tap on phone. However, users often complain that the app is not working after Netgear Nighthawk setup and end up blaming the developer. Well, he’s not the one to be cursed. In this article, we will provide you with the troubleshooting hacks to get the issue fixed. Continue reading.
Fixed: Netgear Nighthawk App Not Working
Before you head over to troubleshoot the issue, we recommend you re-launch the Nighthawk app after clearing it from the recent tabs. If that is of no avail, give a shot to these hacks.
- Reboot Your Smartphone
Before you do anything else, try to reboot your smartphone. Perhaps, a technical glitch with your mobile device is not letting the Nighthawk app function properly. To reboot your mobile device, press the power button for a few seconds, and tap the Reboot option. Wait for your mobile device to restart.
Also, reboot your Netgear router. To do so, all you need to do is unplug it from the wall socket, let it rest, and plug it back into the power source. If rebooting the mobile device as well as the router bears no fruit, then consider walking through the next hack.
- Check the Internet Connection
It looks like you are not having access to a blazing-fast internet connection. To confirm the same, check whether the router and modem are placed within the range of each other. If not, then consider bringing both WiFi devices closer. Just in case, you are using a wired connection, make sure that the Ethernet cable you’ve used is free of cuts.
If nothing seems to be wrong at your end, then chances are that your router is not getting proper internet signals from the end of the ISP. If that is the case, consider getting in touch with your ISP and ask him to get the issue fixed at hand.
- Update the Nighthawk App
Are you using an updated version of the Netgear router app Probably not. To fix the issue, navigate to the Google Play Store or App Store as per the availability of your mobile device.
Look for the Nighthawk app and tap the Update option. Now, wait patiently and let the app get updated. We advise you not to do any background activity on your mobile device until the Netgear Nighthawk app gets updated.
- Clear the App’s Cache
Sometimes, the cache accumulated in the version of the app can create a nuisance. Therefore, we recommend you clear the cache and cookies of the Nighthawk app. Here’s how to do it:
- Tap the Settings icon on your smartphone’s home screen.
- Look for the App Manager option and tap it.
- Tap Other Apps and look for the Nighthawk app from the displayed list.
- Select the Nighthawk app option.
- Tap Clear Cache.
And you’re done! That’s how you can clear the cache of the Nighthawk app.
- Re-Install the App
Chances are that the Netgear Nighthawk app hasn’t been properly installed on your mobile phone. Thus, in order to get it back to work, you need to re-install it. But, before that, consider uninstalling it. For this, tap the Nighthawk app icon for a few seconds until you see a list of several options.
Now, tap the Uninstall option. Once the app gets uninstalled, reinstall it by navigating to the App Store of your mobile device.
- Try to Access Routerlogin.net
If re-installing the Nighthawk app also fails to work for you, then try to access routerlogin.net. For this, refer to the below-listed guide:
- Switch on your PC and launch your favorite web browser.
- Go to the address bar and type routerlogin.net.
- Press Enter.
If you get redirected to the Netgear router login page, it means everything is fine. If not, then your router is not installed properly. Thus, you need to reset and reconfigure your Netgear router.
Note: If you have also performed Netgear wireless extender setup and the Nighthawk app is not working for you, the aforementioned troubleshooting steps are equally applicable.
That’s all about what to do if the Netgear Nighthawk app is not working for you. We hope that this article will help you get rid of the issue you were facing.