In the world of fashion, access to brands and products is abundant, unlike any other product category. With such large access, choosing a fashion order fulfilment service that ships your items on time, provides quality packaging, and customer service is paramount to your success. But with so many companies offering the same services, how do you know which one is right for your needs?
To help you with your search, we present this detailed guide that will provide you with the 10 essentials that every fashion order fulfilment company should have.
Useful Tips for Choosing the right Fashion Fulfilment Service Provider
#1. Consider the Size of Business
The first thing you need to consider when choosing a fashion order fulfilment service is the size of your business. If you’re starting and have a small budget, you may want to look for a smaller service that offers lower rates. On the other hand, if your business is already well established and growing, it makes sense to invest in a more expansive service that can handle larger orders.
#2 Delivery Speed
When choosing a order fulfilment service, the second to consider is how quickly they can get your product shipped out after placing an order with them. With Amazon’s two-day delivery service, modern customers expect faster service than ever. To survive and thrive in competitiveness, it’s important to meet uptime requirements.
Some service providers offer same-day shipping, while others will take longer than a week before shipping out their products. Make sure that whichever service you choose has the capabilities of delivering on time, so customers don’t get upset about having to wait for days to receive their items.
#3. Think About your Brand
You want to make sure that your brand is represented in all aspects of the fulfilment process. It includes how you ship products, who handles customer service, and even how your products are packaged. You should choose a company that shares your values and understands what it means to work with you on creating the best possible experience for your customers.
#4. Think about their customer service (and yours)
Ensure they have good customer support available 24/7 whenever any questions arise or problems arise during shipment time frames ( including weekends, too!). That is probably one of the most important things to consider when choosing a fulfilment partner. Ask them:
- Do they have 24/7 customer support?
- How long do they take to respond to a query?
- What is their team size?
- How do they handle customer grievances related to lost/late shipment?
#5. How much experience they have
The Experience of the fulfilment service provider is an important consideration to keep in mind. Make sure that the company has experience dealing with the type of product you sell. If the products you sell fall in the delicate category , such as sunglasses or jewellery, your supplier must know how to package these items safely so that they don’t get damaged during shipping.
#6. Quality of Service
Another vital thing to look for when choosing an order fulfilment service is quality of service. The company must have a track record of delivering orders on time and in the condition that you expect. They should also be able to deliver the products quickly and efficiently so that there isn’t any unnecessary delay in getting your products out into stores.
#7. How they handle returns
If you’re selling clothing, then returns are inevitable! You’ve got to make sure that the company you choose has a proper system in place to deal with returns quickly and efficiently without compromising the customer experience or damaging their brand image.
#8. Think about the Cost of the Service
Cost should not be your only consideration when choosing an order fulfilment company; however, it is still very important. You want to make sure that whatever service fees or other costs are associated with using this particular vendor will not put too much stress on your finances. It can be done by comparing estimates from several different companies before making any final decisions about which one will best suit your needs at this time!
#9 Do They Offer Custom Packaging
Custom packaging is one of the most important things to consider when choosing an order fulfilment company. It helps to set your brand apart from the competition by making sure that your products are presented in their best light in every given scenario. It also help improve sales and boost customer loyalty.
#10. Ability to Handle Surge Orders
The sales of a fashion brand might experience a surge due to several reasons. Whether it’s a peak season, Black Friday sale, holiday rush or the paparazzi caught a celebrity wearing a jacket similar to the one you have. You need an efficient service provider with a Fashion 3PL warehouse who can handle this increase in volume without causing problems for you or your customers.
Final Words
Choosing a good fashion order fulfilment service is important in bringing your fashion items to market. However, it’s not always easy to decide where to start when so many different options are available.
We hope this guide has made this process easier for you, and you now feel confident in choosing Fashion distribution and warehousingto help you kick start your fashion line.
